UMass, Amherst

Introduction to Queueing Networks

 

The purpose of the book Introduction to Queueing Networks is to introduce concepts, tools, and techniques for use in solving complex problems which affect our daily lives by modeling them with queues and queueing networks. On these web pages are description of the software tools that accompany the book.

Supplementary Resources available here

Software Downloads available here

Facilities Planning and Design

 

Facilities planning is concerned with the design, layout, location, and accommodation of people, machines, and activities of a system or enterprise (manufacturing or service) within a physical spatial environment.
There are collections of people, machines, vehicles and processes accommodated within the physical environment so that the objectives of the system or enterprise (e.g. hospital, bank, manufacturing, telecommunications call center, etc.) housed within the facility can be satisfactorily achieved.

The purpose of the textbook Facilities Planning and Design is to present the fundamental principles, tools, and methods involved in facility planning. The unifying or integrating concept in the book is the comprehensive Factory Project through which the students learn the fundamental concepts and also how to apply the fundamental principles to a practical and informative design exercise.

Supplementary Resources available here

Software Downloads available here