| TOOL/AREA |
ISSUE
DESCRIPTION |
| Accessibility |
- Due to an issue with Microsoft® Internet Explorer 5.5
and 6.0 on a Microsoft® Windows® operating system, on
the Compose Discussion Message
screen, when the Tab
key is used to move to the Browse
button, and then the
Enter key is used
to select the Browse
button, the Choose file
dialog box does not open. Workaround:
Once the Browse button is selected,
press the Spacebar to open the
Choose file dialog box.
- When using adaptive software, the Chat,
Whiteboard, Equation
Editor, and HTML editor
applets may not function correctly. For Chat
and Whiteboard, ensure that users
are provided with alternate methods of communicating with other
users, such as Discussions and
Mail.
|
| AOL® |
- Due to an issue with AOL proxy servers, AOL users may experience
browser timeout issues when uploading large files or backing
up large courses on a non-SSL server. Workaround:
Use an SSL (https) server.
|
| Assignments |
- Due to an issue with the Macintosh®
OS 9 operating system, when downloading assignments, the suggested
filename may exceed the maximum number of characters allowed
by the operating system (i.e. 31 characters). As a result, the
filename will be truncated.
|
| Calendar |
- When compiling entries based on a Criteria
of Start Time or End
time, only the 24-hour clock time display format can
be used even if 12-hour clock is
selected in Course Settings.
|
| CD-ROM |
- Due to an issue with Winamp®, wave (.wav) files cannot
be played in Microsoft Internet Explorer.
- In Microsoft Internet Explorer, with the latest security packs
installed, do the following before using the CD-ROM
tool:
- In Internet Explorer, add the WebCT server's domain to
the list of Trusted sites in Tools/Internet Options/Security.
- In the same location, set the security settings to medium
or lower.
|
| Chat |
- Due to an issue with Microsoft Internet Explorer on a Macintosh
operating system, Chat may not
function correctly. In addition, non-US-ASCII characters are
not displayed correctly on the Chat
screen or the Chat applet.
- On a North American installation of Microsoft® Windows®,
languages using character sets other than US-ASCII may not display
correctly in the Chat applet. Workaround:
Use an installation of Microsoft Windows that is compatible
with the language in question (for example, use a Japanese installation
of Microsoft Windows to chat in
Japanese).
|
| Content Module
|
- In Netscape® Navigator®, Active Streaming Format (.asf)
videos cannot be played.
- Due to an issue with Microsoft®
Office XP SP1, Microsoft® PowerPoint® presentations
do not function correctly on a Microsoft Windows XP operating
system when Microsoft® Office XP SP1 is installed. Workaround:
Upgrade to Microsoft Office XP SP2.
- If a
background color setting has been specified for a course,
the background of any files added to a Content
Module may be ignored.
- For
the References
tool, Resources that contain
single quotes in the Keyword field
will cause a JavaScript® error and cannot be edited.
|
| Course Design
Center |
- Due to issue with Netscape 6.2.3 on Microsoft Windows 2000,
when using the Course Design Center,
the Control Panel button text is displayed in gray instead
of black.
- When using a wizard to add a textblock to a page, if Default
is selected for Color, the color
is not applied until the wizard is exited.
|
| Discussions |
- Expanding or collapsing a message thread causes the check
marks beside any selected messages to be cleared.
|
| Export and/or
Import Content |
- Due to an incompatibility issue between Microsoft PowerPoint
and Netscape, LRN content created in Microsoft PowerPoint 2000
may not display correctly in a WebCT course on Netscape 6.2.3
or 7.0. Workaround: Upgrade to Microsoft
PowerPoint 2002. This version is compatible with Netscape.
- The following settings in Quizzes/Surveys
are not supported by the IMS Question and Test Interoperability
Specification Version 1.1:
- For short answer questions:
- the width setting for the response box cannot be exported
or imported.
- the
Allow in answerbox settings cannot be exported
or imported.
- the
Case sensitive
setting always defaults to No
on import.
- For multiple choice questions, when
Scoring is set
to All or nothing, scoring
values cannot be exported or imported.
Workaround:
After import, change each setting through the WebCT CE interface.
-
The Hide setting for tools is
not maintained through export and import. Workaround:
After import, change the settings through the WebCT CE interface.
- If you export a course in which
the Action Menu
is hidden in a Content Module,
on import, the Action Menu
is visible above each content page. Workaround:
After import, change the Action Menu
Location setting through the WebCT
CE interface.
- When importing a course, the order of items in the Course
Menu is not maintained. Workaround:
After import, use the Edit Course Menu
option in Course Settings to move
the items to their original location.
|
| File Browser |
- Due to an issue with Microsoft Internet Explorer 5.0 on a
Macintosh operating system, selecting Upload
a file may resize the Filename
text box.
|
| General
|
- On some browsers, the visited
link color selected in WebCT CE is not applied. Instead,
the browser's default visited link color is used.
- On a Macintosh, it is not possible to
print any Java™ applets displayed in WebCT.
- On a Macintosh operating system, Microsoft Internet Explorer
users may experience an undesired effect when the Return/Enter
key is used. For example, while editing a Quiz
question, pressing Return/Enter in Title will
refresh the page, discarding any changes made to that field.
Workaround: Use the applicable button
in the WebCT CE interface to submit the data.
|
| HTML editor |
- Due to a limitation of the Macintosh version of the HTML editor,
images inserted into a file do not load successfully.
- On a Macintosh operating system, using the Insert
Symbol feature may cause some characters inserted into
the file to not display correctly in student view even though
they do display in the HTML editor.
|
| Netscape Navigator |
- Due to an issue with Sun™ JVM™ version 1.3.1, in
Netscape Navigator 6.2, the Equation Editor does not always
function correctly. This is dependent on the version and stability
of Java 2 Platform Standard Edition (J2SE). Workaround:
Upgrade J2SE to version 1.4. Go to http://java.sun.com/j2se/1.4/download.html
- Due to an issue with Netscape
Navigator 6.x and 7.x,
in Content Module, within a content
page, if a student or teaching assistant clicks a link to a
multimedia file that is on a CD that the instructor provides,
a blank page displays.
Workaround: On the student's
or teaching assistant's computer, edit a preference entry in
all.js, a Netscape configuration file. For complete instructions,
see the WebCT
Knowledge Base. To locate the article, enter
Netscape CD as the search
keyword.
|
| Quiz |
- If multiple QuickTime® movie (.mov) files are embedded
in a quiz question, only the first .mov
file displays correctly.
|
| SSL |
- Due to an issue with the WebDAV client on a Macintosh OS
X v. 10.x operating system running on an SSL server, it may
not be possible to set up WebDAV successfully.
Workaround: Use Goliath 1.0 to set up WebDAV.
- Due to an issue with Microsoft Internet
Explorer, on a Macintosh operating system when the SSL setting
is set to
Secure everything, clicking Log
Out on the Menu Bar can
result in a blank page being displayed even though the user
has successfully logged out.
- On a Macintosh operating system, when
the SSL setting is set to
Secure everything, the HTML editor does not function
correctly.
|
| WebDAV |
- This issue applies to situations in
which you have multiple courses and WebDAV is set up for at
least one, but not all courses. Due to an issue with the WebDAV
client on a Microsoft Windows operating system, in the course
that is not set up for WebDAV access, using File Browser
to upload files from the WebDAV folder (set up for a different
course), generates an error message indicating that there are
illegal characters in the file or folder names, although this
is not the case.
|
| WebEQ™
Equation Editor |
- Due to issues with the WebEQ Equation Editor:
- on a Macintosh operating system, you cannot submit equations
with curly brackets { }.
- on the Equation Editor screen,
if the Larger or
Smaller buttons are
clicked during equation creation, the input text boxes become
square characters. Workaround:
Delete the square characters and reenter the values as required.
- equations exported from a Microsoft Windows PC cannot
be imported to a Macintosh.
- on a Macintosh operating system,
there is a limit to the number of characters that can be
used to create equations in the Equation Editor. Therefore,
long or complex equations may not be created correctly when
using a Macintosh browser.
- Due to an issue with Netscape Navigator
6.2.1on a Macintosh operating system, the Equation Editor may
not function correctly. Workaround:
Use Netscape Navigator 6.2.3, 7.0, or 7.0.1.
- On a Macintosh, in Netscape Navigator 7.0, clicking Cancel
can cause Netscape to crash.
|
| Whiteboard |
- When the start point of a line coincides with the end point
of a previously drawn line, the new line may cause the previously
drawn line to be deleted.
- In Microsoft Internet Explorer, on a Macintosh operating system,
Whiteboard's accessible
interface is not available.
- Due to an issue with Microsoft Windows, on a North American
installation, languages using character sets other than US-ASCII
may not display correctly in the Whiteboard
applet. Workaround: Use
an installation of Microsoft Windows that is compatible with
the language in question (for example, use a Japanese installation
of Microsoft Windows to chat in
Japanese).
- In Microsoft
Internet Explorer, on a Macintosh OS 9 operating system, Whiteboard
may not function correctly.
- Due to an issue
with Sun JVM version 1.3.1, when
used in conjunction with Microsoft Internet Explorer, images
cannot be uploaded to the Whiteboard.
A JavaScript error occurs. Workaround:
Upgrade to Sun JVM version 1.4.0.
- Due to an issue with Sun JVM version
1.4.0, although images upload successfully, they will not appear
in the Whiteboard Image window
until you manually close the upload window and import the
image.
|